about 2 months ago - Ubi-WheelyDuck - Direct link
Hey there,

Sorry to hear that you have been having trouble with crashes in the middle of games. While we are not able to remove any temporary bans I am eager to get to the bottom of what is causing the crashes.

If this is persisting then I would recommend to complete the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble, just let us know.

- Ubisoft Support