3 months ago - UbiMark - Direct link
Hello there,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please confirm if starting the game as administrator resolved it for you as @Gayby mentioned?

Additionally, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
2 months ago - UbiMark - Direct link
Originally posted by ParanormalAngel: No, starting as administrator did not work. I finally got it to work by just restarting steam and my PC. The firewall came up shortly after so I think the firewall was blocking it. I haven't had a problem since so I think I fixed it.

Hello ParanormalAngel,

Thank you for sharing this!

I'm glad that this issue has been resolved for you.

Happy gaming and if you have any questions, please elt us know.

- Ubisoft Support

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