Original Post — Direct link

The annual operator characters I bought from the gifts section of Ubisoft were normally visible in my game, but after 2 months, my operators were gone when I entered the game, is it something that is temporary or is there a problem with my game?

about 2 years ago - Ubi-MrM - Direct link

@IVulturusI Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that Operators went missing !

This thread has been moved to the Player Support section of the forum, in order to bring you the best possible support.

For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us with the following :

👉 What platform did this happen on ?

👉 Which Operators went missing ?

👉 Were they purchased as part of a bundle ?

👉 Have they been purchased with Renown, or R6 Credits ?

If you'd like to share additional details, or have any questions, don't hesitate to reach out !