Ubi-MrM

Ubi-MrM


Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Sibinovac Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that an AppData folder detection error prevents you from enjoying For Honor !

The thread has been moved to the Player Support section of the forum to bring it the best possible visibility, and the duplicate thread removed.

For the purpose of our investigation, in order to isolate the problem, I invite you to ty the following steps :

👉...

Read more
Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Covereths Hi, and welcome to the forum !

I've taken note of your question regarding Twitch Drops in For Honor.

Once rewards are claimed, they are delivered to your in-game inventory within 48 hours of the end of the campaign.

For more information on Twitch Drops, I invite you to check our ...

Read more

Yesterday

Comment
    Ubi-MrM on Forums - Thread - Direct

@thaersaway Understood, thanks for the details !

In addition to these, I also invite you to let us know the following, which will help isolate the problem :

👉 Is your friend also playing on PC ?

👉 Does the problem persist after you both check the steps of our de...

Read more
Comment
    Ubi-MrM on Forums - Thread - Direct

@buddycsc Hi, and welcome to the forum !

I've taken note of your question, and I'm sorry to hear that an Issue with cross-progression in Rainbow Six: Extraction is impacting your experience !

Your message has been moved to the Player Support section of the forum, to bring it the best possible visibility.

Some content does not carry over, and I've linked our ...

Read more
Comment
    Ubi-MrM on Forums - Thread - Direct

@GHOSTACHANFDA Hi, and welcome to the forums !

We can only help in English on this forum.

This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

I invite you to contact us directly, through our ...

Read more
Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Bernzy Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that a "disallowed program" error is impacting your experience !

Your message has been moved to the Rainbow Six: Siege Player Support section of the forum, to bring it the best possible visibility.

If a thread did not have activity for some time, don't hesitate to create a new one !

In order to isolate the Issue, I invite you to let us know if the problem persists after checking the part from our ...

Read more
Comment
    Ubi-MrM on Support Forums - Thread - Direct

@IEATUOMOMOM Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that these Issues with Ubisoft Connect and the specialization points in The Division 2 are impacting your experience !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

Regarding the "remember me" option Issue, to isolate the problem, I invite you to let us know if it persists after launching Ubisoft Connect as admin, and checking if there are any apps such as VPNs or Proxies running in the bac...

Read more

04 Feb

Comment
    Ubi-MrM on Forums - Thread - Direct

@Bacheh_Mosbat Hi !

In order to isolate the Issue, I invite you to let us know if the problem still happens after checking the steps of our dedicated connectivity troubleshooting guide (checking for VPNs and updating Windows, for example).

This w...

Read more
Comment
    Ubi-MrM on Forums - Thread - Direct

@thaersaway Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that crossplay Issues in Rainbow Six: Extraction are impacting your experience !

In order to isolate the Issue, I invite you to provide us with the following :

👉 What platform is your friend playing on ?

👉 When your friend is the one inviting you, is the same problem happening ?

👉...

Read more
Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Laurincc Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that you did not receive the Year 7 Season 4 Battle Pass !

The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.

For the purpose of our investigation, in order to provide you with the best possible support while protecting the privacy of your information, I invite you to reach out to us via our ...

Read more
Comment
    Ubi-MrM on Forums - Thread - Direct

@Bacheh_Mosbat Understood, thanks for the screenshot !

It's been forwarded to the relevant Team, and we'll reach out if additional information is needed.

Feel free to let us know if you have questions, or if there's anything else we can help you with !

Comment
    Ubi-MrM on Forums - Thread - Direct

@nickynick231 Hi !

I've taken note of your report, as well as your feedback, and I'm sorry to hear that the Issue is preventing you from enjoying Rainbow Six: Extraction !

A specialist will reach out to you as soon as possible, and we thank you for your patience and understanding in the meantime.

Feel free to let us know if you have questions, or if there's anything else we can help you with !

Comment
    Ubi-MrM on Forums - Thread - Direct

@GeardoTheVet Hi !

I've taken note of your report, and I'm sorry to hear that an image upload Issue impacts your experience on the forum !

For the purpose of our investigation, in order to isolate the problem, I invite you to let us know the following :

👉 Does the Issue persist after checking the steps of our dedicated browser t...

Read more
Comment
    Ubi-MrM on Forums - Thread - Direct

@GeardoTheVet Hi !

I've taken note of your report regarding a UI Issue in Rainbow Six: Siege, and I wanted to thank you for the screenshot provided !

The thread has been moved to the Player Support section, to bring it the best possible visibility.

For the purpose of our investigation, in order to isolate the problem, I also invite you to provide us with a screenshot of the button that makes this screen appear.

Don't hesitate to reach out if you'd like to share additional details, or if you have questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@GeardoTheVet Hi !

I've taken note of your report regarding a UI Issue in Rainbow Six: Siege, and I wanted to thank you for the screenshot provided !

The thread has been moved to the Player Support section, to bring it the best possible visibility.

For the purpose of our investigation, in order to isolate the problem, I also invite you to provide us with a screenshot of the button that makes this screen appear.

Don't hesitate to reach out if you'd like to share additional details, or if you have questions !

Comment
    Ubi-MrM on Forums - Thread - Direct

@raayg26 Hi, and welcome to the forum !

I've read your report, and I'm sorry to hear that a launch Issue prevents you from enjoying Rainbow Six: Extraction !

In order to isolate the Issue, I invite you to let us know if the problem persists after checking the steps of our dedicated PC troubleshooting ...

Read more
Comment
    Ubi-MrM on Forums - Thread - Direct

@Aqua15627 Hi, and welcome to the forum !

I've taken note of your report, including your feedback regarding the ticket wait, and I'm sorry to hear that a sanction is impacting your experience !

We'll get back to you as soon as possible, and we thank you for your patience and understanding in the meantime.

Feel free to let us know if you have questions, or for any other issue !

Comment
    Ubi-MrM on Forums - Thread - Direct

@FibrousHawk46 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that an ownership error is impacting your experience !

To isolate the problem, I invite you to let us know the affected game.

The ownership error means that the wrong Ubisoft account is used when launching a game via Steam.

If the problem persists after checking the steps of our ...

Read more
Comment
    Ubi-MrM on Forums - Thread - Direct

@dlood Hi, and welcome to the forum !

I've taken note of your report regarding game exits, and I wanted to thank you for all the details provided !

As the problem persists after checking the steps indicated in our PC troubleshooting guide, for the next part of our investigation I invite you to reach...

Read more

03 Feb

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@stellapotato Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that an Issue with the Game Pass version of For Honor is impacting your experience !

In order to isolate the Issue, I invite you to let us know if the problem still happens after checking the steps of our dedicated ...

Read more