Ubi-MrM

Ubi-MrM



08 Mar

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@theepicwayne Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that a linking Issue impacts your experience in Anno 1800 !

Your message was moved to the Player Support section of the forum, to bring it the best possible visibility.

Due to the nature of the problem, and in order to protect your privacy, I invite you to reach out to us via our ...

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Comment
    Ubi-MrM on Forums - Thread - Direct

@GeardoTheVet Hi !

I've taken note of your feedback, and I'm sorry to hear that the Issue prevents you from enjoying Rainbow Six: Extraction.

The case will help our investigation, in order to isolate the problem and determine the best possible solutions, so we thank you for all the elements provided !

If there's anything else we can help you with, or if you have any questions, feel free to reach out !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Honsharion Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that the Issue with challenges impacts your experience !

The thread has been moved to the Player Support section of the Rainbow Six: Siege forum, to bring it the best possible visibility.

In order to isolate the problem, I invite you to let us know the name of the affected challenge, as well as the platform where the Issue is occurring.

Feel free to reach out if you'd like to share additional details, or if there's anything else we can help you with !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Matvey228X Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that an ownership error prevents you from enjoying Rainbow Six: Siege ...

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07 Mar

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@TheManUseBum Hi, and welcome to the forum !

I've taken note of your report regarding an Issue with lighting and shadows in Rainbow Six: Siege on PC with a 4090, and I wanted to thank you for all the details provided !

Your message has been moved into a dedicated thread in the Player Support section, to bring you the best possible support.

For the purpose of our investigation, in order to isolate the problem, I invite you to let us know the following :

👉 Version of the Nvidia driver installed

👉 Does the problem persist after checking the ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Danknaros Thanks for the screenshot and the details !

Your question has been forwarded to the relevant Team, and we'll reach out once additional information is available.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, feel free to reach out !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@tes_k_a Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that a connection error on launch prevents you from enjoying For Honor !

In order to isolate the problem, I invite you to let us know the following :

👉 Does the error persist after checking the steps of our dedicated connectivity troubleshooting guide ?

👉...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@sleezuschrist5 Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that an Issue with ranks impacts your experience in For Honor !

For the purpose of our investigation, in order to isolate the problem, I invite you to provide us with the following :

👉 If you play a few matches, is the rank percentage still stuck ?

👉 Screenshots of the Issue

Feel free to reach out if you'd like to share additional details, or if you have questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@alahakbra Hi, and welcome to the forum !

I've read your report, and I'm sorry to hear that a language Issue impacts your experience in For Honor !

Due to the nature of the problem encountered, and in order to provide you with the best possible support while protecting your privacy, I invite you to reach out to us via our Help website, where a specialist will check with you what can be done.

Feel free to let us ...

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01 Mar

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@LEGND_SUPRSTAR Hi !

For the purpose of our investigation, we will need a video of the texture problem.

You can send it to the forum, as a YouTube / Dailymotion link for example, or reach out to us via our ...

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25 Feb

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@ASPRO-A Perfect, thanks for the update !

The information has been forwarded to the Team, and we'll reach out if additional details are needed.

Don't hesitate to let us know if you have questions, or if there's anything else we can help you with !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@IIAc3sII @Asterix201252 @Mevelios Many thanks for all the information you've provided !

Your reports have been forwarded to the Team, along the files you've provided, and we'll reach out if additional details are needed.

@Mevelios Regarding ticket numbers, they're removed from forums threads in order to p...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Spirits__ Hi, and welcome to the forum !

I've taken note of your report regarding an Issue with Harbour buildings, and I wanted to thank you for all the details provided !

In order to isolate the problem, I invite you to let us know if the problem persists after checking the advice from ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@IIAc3sII Thanks for all the details !

I've read your messages, and I'm glad to hear that the cannons were not affected by the morale Issue.

I've also forwarded your report in the thread you created regarding harbor piers, thanks again for the information you provided !

Enjoy the game, and if you'd like to report other Issues, or if there's anything else we can help you with, don't hesitate to let us know !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@IIAc3sII Hi !

I've taken note of your report regarding an Issue with harbor piers after their destruction, and I wanted to thank you for all the details provided !

Your report has been forwarded to the Team, along with the save and videos, and we'll reach out if additional information is needed.

Feel free to reach out if you'd like to report other Issues, or if you have any questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@IIAc3sII @Mevelios Thank you for all the details, as well as your patience and understanding !

The problem has been reported to the Team, along with the screenshots an...

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22 Feb

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Mevelios Hi !

I've taken note of your report, and I wanted to thank you for all the details regarding this possible missing choice in "The Narrows" expedition !

It's been forwarded to the relevant Team, and we'll reach out once additional information is available.

Feel free to let us know if you have questions, or for any other Issue !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@IIAc3sII hi !

I've taken note of your report, and I wanted to thank you for all the details provided about this Issue with the warehouses tooltip !

In order to isolate the part of the Issue that happens when no mods are active, can you let us know if it still happens after checking the game files...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@zing103 Hi, and welcome to the forum !

I've taken note of your report, along with the screenshots provided by @Asterix201252 (many thanks for them by the way !), and I'm sorry to hear that an Issue with the Aluminum smelter impacts your experience in Anno 1800 !

The thread has been moved to the Player Support section of the forum, ...

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