about 3 hours ago - Ubi-WheelyDuck - Direct link
Hey Exyra,

Thank you for kindly reaching out. Sorry to hear that you are encountering an error when you try to search for a match.

For troubleshooting purposes I would recommend to complete the steps in our dedicated connection troubleshooting guide https://ubi.li/RMHiR.

If you find this persists, would it be possible to advise of the error you receive and whether this is every time?

Many thanks