[2020] Nothing changed after I bought year 5 pass

Originally posted by TeLLenXe: Why I didn't see anything changed and get anything after I purchased for it? I didn't get any weapon skin, charm, head gear, uniform. And also there's a logo with a "6" next to my icon when Im in lobby. I remember it's because I bought year 4 pass, but as I known year 4 is already finished. Is it because I need to wait until year 5 release? So what can I do now? Pls someone replies me immediately.

It might be worth reaching out to Support about this. If you purchased the Y5 pass, you should have all of its features even though we're still technically in Y4 still.