Original Post — Direct link
I mean when you get a guy in Bronze who has perfect recoil control and can instantly flick onto everyones head it's not really "cheating/hacking" but it's something that should be addressed.
over 4 years ago - UbiShoreman - Direct link
A reminder that you can also go to our online portal to report these folks, which will give you a more in-depth means of reporting!

I do however definitely understand the call for a more in-depth in-game reporting system, and appreciate the feedback there.
over 4 years ago - UbiYubble - Direct link
Smurfing has been publicly mentioned by our dev team as something that damages the player experience, which is something none of us want. I totally understand how frustrating it is to be placed into a game with a diamond-level player using a fresh account to completely destroy a team of actual new players which is why our team has turned their attention to this issue. Right now, they're working on new ways to help identify and combat smurfs, as mentioned in our Status Report blog post.
over 4 years ago - UbiYubble - Direct link
Originally Posted by croken717
The blog post is really vague, and comes close to admitting defeat as it's stated. I'd be interested to see what this looks like in terms of console, specifically.
That portion of the blog post is vague because, unfortunately, we don't have all the answers right now. The post is pretty transparent in regards to letting everyone know that smurfs are hard to track, but that won't stop us from trying to find a solution for this. It's tough to differentiate between someone who's smurfing or someone with a natural talent for FPS' and are adapting their aim skills from other prominent comp shooters. Hopefully, we'll have more to share with you all soon.