No puedo entrar al juego

Originally posted by LuisR110: Al entrar al juego se me queda la pantalla en negro y me sale que el juego ha crasheado, ya reinicie el pc, desistale el juego, y sigue saliendo el mismo error

Hey LuisR110,

Thank you for reaching out, sorry to hear that when you launch the game you encounter a black screen and crash.

In addition to the kind advice Sica8340 shared, to rule out some common causes of issues I have some tips I would advise trying below:

- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have Ubisoft Connect [ubi.li] installed and updated
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Launch Ubisoft Connect, Steam and Siege using admin rights [ubi.li] to ensure permissions are granted.

Should this then persist, would it be possible to share your system specs?

I must also advise we can only provide support in Steam in English, if you would prefer support in your preferred language, please reach out using the Ubisoft Support site [support.ubisoft.com]

Many thanks