[2019] What can I do? I tried many things and I can’t acess it

Hello!

Can you help answer a few questions for me so we can look further into it?

If you can provide me with your:

• Platform you're using
• Uplay ID
• ISP (your internet service provider)
• Datacenter/Region you play in
• How long the store issue has been a problem
• And when you first noticed the issue?

Please message or DM that information to me when you can. If you can also provide me with what steps you took to try and troubleshoot, that would be great as well!

Thanks!