Originally posted by Cesxline: this game has poor server aint lie.. i get disconnent when i play ranked, now i get ban and loss my points 💔.. come on ubisoft.. fix you stupid ass game
Hello Cesxline,

Thank you for reaching out, sorry to hear that you have been having connectivity trouble that disconnects you and ultimately results in a temporary ban.

I am unable to remove temporary bans, however, to help prevent this from happening in the future I would recommend ensuring your network is configured [ubi.li] for the game.

Should this happen again after, would it be possible to try an alternate network such as mobile hotspot for troubleshooting so we can further identify the cause?

Many thanks