Original Post — Direct link

I did all the steps and restarted the game a 4 time and still can't play rank and my level is 51?

almost 2 years ago - Ubi-Boost - Direct link

@LoadingCXZ Hi! Welcome to Forums! I'm sorry to hear you're unable to play Ranked. Please answer the following questions so we can look into this:

  • Which platform are you playing on?
  • Are you receiving any error messages? If so, which error messages are you getting?
  • Do you have a phone number added to your Ubisoft account? If you need help adding a phone number, please follow this guide.
  • Do you have 2-Step Verification enabled to your Ubisoft account? If you need help enabling 2-Step Verification, please follow this guide.
  • If you're playing on console, is your console account linked to your Ubisoft account? This FAQ can help you with linking your accounts.


Thank you in advance!