@PhoenixOfOrder Gonna swear online. It'll be an epic gamer moment.
@DarkWolfGrim It depends on the workload for the week, so it would vary.
@DarkWolfGrim The social media channels does not handle the email responses, therefore no answer could be given on this. We appreciate your patience, but please understand its a one person job done in-between work hours.
@K2cK2K Again, that's not within anyone's control on this end, one person does the emails in between work hours. Nobody's getting special treatment.
You can also contact @support_xsolla for enquiries/issues about your order.
If you could just uh change the tiiiitleee of your movieeee by around Saturdayyy.... That would be greeeeat. Mmkay?
@K2cK2K What does your email pertain to? All that can be done is forwarded if urgent, there's alot of emails to go through between working on the game.
@McGlowhawk
bruh
@First30Mins: Absolute massive @VOIDInteractive ready or not mouse mat. So pumped for this game!
@noneleft3me Contact [email protected] for verifying your eligibility if unsure.
But you seem sure.
@michael_dov: @VOIDInteractive Made some fan art :D
@GST_Swervo Can't confirm anything as of right now as to what the approach is, it'd have to be verified, but supporters will probably get an email about it at a later date to submit their entries.
@ViruS_upl0Aded Just email us at [email protected] or [email protected] to verify any information.
@GST_Swervo Most likely by written preference of name sent to us via email.
2) Some regions will take slightly longer to receive theirs than others, and our records have to be checked for any translation issues.
We thank you for your patience, and we're pleased to see those happy with the end product. 👍
1) VOID Interactive is required to honor those who purchased the Supporter Edition while we still had the mousepads on offer on our website before it was updated to be sold out.
Therefore, the amount of those receiving their mousepads is marginally over 1000.
@ruhanoko Yes, this is correct.
@StraffHavo We get alot of emails, like alot and one person reads them and responds to them in between work-time. You'll get a response eventually. Alternatively, you could try [email protected] to verify order number.
@DarkWolfGrim Contact [email protected] to confirm your order number if you haven't already, some regions of the world will receive their mousepads later than others due to shipping & handling.
@KevTheMedic Contact [email protected] to confirm your order number.
First 1000 pre-orders only. But you can still receive all the content on the Supporter Edition such as our first expansion pack DLC for free, listed on our website.