over 4 years ago - EA_Aljo - Direct link

Hi there, @Pestyz.

 

Normally, resetting the password for your EA account resolves this. Can you try that for me? The password can be reset at www.origin.com. Thanks!

over 4 years ago - EA_Aljo - Direct link

Hello, @SlothKing364.

 

Try going to www.origin.com and reset the password for your EA account. Not the new account you created, but the original one you play our games on. If you don't know what that is, contact @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll try to help with this.






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