[2020] Stuck on "Connecting to platform"

Hey there, @Piecemaker118 @FoxxMcKloud @fifa14luda

What platform are you on?

/Atic

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Hi guys, it sounds like this might be an account-related issue. Can you reset the password for the EA account linked to your console account?

https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/

This will usually be the same EA account that you're using here, but sometimes folks will have a different account for their console games. In that case, go to help.ea.com, log out, then log in using the login option for your particular console. You'll then be on the correct account, and you can send the password reset request. 

Thanks, I hope this helps. 

Hey @Player_78eofv68, have you had a look on our connective guide and see if that helps?

Link: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

/Atic

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* Tag me with @EA_Atic if you are responding to me.

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution.

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