about 4 years ago - /u/Psyonix_Devin - Direct link

Hi everyone, it’s been a busy few days for us with releasing the September Update, preparing for free to play next week, and kicking off our competitive tournaments test today. We’ve also been poring over your feedback on the sub, social, and our Discord server. Here’s what we’re working on:

  • User Interface: We’ve seen the feedback about the UI changes we included in the September Update, and we’re making the following changes as part of a hotfix that should release early next week:
    • The Play Menu now correctly remembers your last searched mode to make repeat navigation easier
    • Searching for a game from anywhere but the Main Menu (like Free Play or Postgame Lobby) no longer requires multiple Back button presses to exit. The screen will now close when you search.
  • We are discussing the following feedback topics:
    • Quick Play functionality. The Play menu remembering last search makes it easier to quickly re-queue with controllers, but we will continue discussing “one button queue” solutions.
    • Further reducing button presses required to access Matchmaking and other features in tandem
  • Next week’s hotfix will also address several bugs, including issues with PS4 and Switch Pro controllers on PC, and visual issues on Mannfield and Farmstead. We’re working on fixes for items on our Known Issues list that may not make it into this hotfix, and we will address those as soon as we can.
  • Some players are experiencing frame drops or stuttering after the September Update. We are still investigating a fix.
    • PC players can set their status to “Offline” via the Steam Friends List as a workaround.
    • If you’re experiencing this on console, please open a ticket with our Customer Care team.
  • Finally, for anyone who still has missing items on some platforms after the update: Please make sure you boot up Rocket League on every platform you have linked to your Epic Games Account, and that should help populate anything you’re looking for.

Thank you all for your feedback on here as well as your patience as we work through some of these hurdles, and we hope you have a chance to hop into some of the tournaments running today -- if you do, let us know what you think on here or in Discord.

External link →
about 4 years ago - /u/Psyonix_Devin - Direct link

Originally posted by HashBR

https://www.rocketleague.com/news/known-issues-in-rocket-league/

is not loading for me, I'm getting a 404 Whoops... Whatever you're looking for has either moved or no longer exists.

Not even the main page loads.

Where do you live (country)?

about 4 years ago - /u/Psyonix_Corey - Direct link

Originally posted by KevTap

"Finally, for anyone who still has missing items on some platforms after the update: Please make sure you boot up Rocket League on every platform you have linked to your Epic Games Account, and that should help populate anything you’re looking for. "

I still haven't received my Chopper EG wheels, despite logging into all linked accounts multiple times. I have everything else, and I don't particularly like the wheels, Just thought I'd put that out there.

Accounts missing the Chopper wheels will be awarded them in the coming days.

about 4 years ago - /u/Psyonix_Corey - Direct link

Originally posted by Jaggybabs

Will you do something about being able to invite people to trade that we arnt friends with like it was before? Dont know if its a bug or intentional

There is no intentional requirement to be Friends to Trade. This should be reported as a bug if it's happening consistently.

about 4 years ago - /u/Psyonix_Devin - Direct link

Originally posted by CunnedStunt

Finally, for anyone who still has missing items on some platforms after the update: Please make sure you boot up Rocket League on every platform you have linked to your Epic Games Account, and that should help populate anything you’re looking for.

/u/Psyonix_Devin My PS4 is broken so I can not startup RL on it, is there ANY way you can just transfer the items without sign in OR making by making PS4 my primary account? Or at least get rid of the 30 day cool down for switching back to my PC account for the first few weeks here. Everyone would appreciate this. Please

Customer Care should be able to help with bypassing cooldown in the right cases, please start a ticket with us! support.rocketleague.com

about 4 years ago - /u/Psyonix_Devin - Direct link

Originally posted by TsuyoshiPSER

There are also issues with renaming replays, which can make the replay completely unusable.Someone commented it on the update megathread.

Is this known already? Because it's not on the known issues list and something like this could be really annoying to editors and coaches for example.

Looking into this now.

about 4 years ago - /u/Psyonix_Devin - Direct link

Originally posted by Jaggybabs

Maybe im just confused but before i could press square twice and just send someone an invite through PSN but there is no option for that now

I think you just need them in an in-game party, not as a friend.

about 4 years ago - /u/Psyonix_Devin - Direct link

Originally posted by semxi

thank you for posting this, but I heard that v sync was permanently enabled causing my fps to be at 40 consistently since this update. if this is true, will it be fixed

Are you playing on PC? You should definitely be able to turn it off.

about 4 years ago - /u/Psyonix_Devin - Direct link

Originally posted by HashBR

Brazil.

You're not the first person in Brazil to tell me this, not sure what to do but I will look into this with our Web Dev folks.

about 4 years ago - /u/Psyonix_Devin - Direct link

Originally posted by semxi

thanks for responding,

yes I am playing on pc, vertical sync is always forced on for me. when I click off it doesn't work and just stays ticked.

after 5 years and 7000 hours I've never had this issue

Have you checked v-sync settings in your GPUs settings app? (GeForce Control Panel, etc.)

about 4 years ago - /u/Psyonix_Corey - Direct link

Originally posted by JohnnosaurusREX

Hope this doesn't get burried but AFK player in tournaments (the official ones)

we encounterd a problem in a tournament, since because you can solo que in tournaments you get random team mates. The issue we had is the random mate of the opposite team was just afk the ENTIRE time and apearently in tournaments you don't get idle kicked, the oponents couldn't forefit because that requires all 3 votes. So since this was the semi finals we had to wait the entire duration pre-match, two whole matches and since one guy wanted to 1v3 goal replays didn't get skiped. In the ideal case that would mean we score a goal and everyone just sits there for two straight matches.

Obviously that is undesirable for absolutely everyone involved, even the team we had to play aftewards, since they probably also had to wait an eternity. Is this a known issue?

AFK rules behave differently in Tournaments because of the format. We don't idle kick but players who are considered idle don't receive rewards for a given Tournament, and receive escalating Tournament Bans for this behavior.

We'll discuss whether altering Forfeit rules would alleviate the waiting awkwardness you've mentioned given we don't kick these players currently.

about 4 years ago - /u/Psyonix_Corey - Direct link

Originally posted by JMB-X

I mean as far as we can tell, the new menus were Epic requests/strong-arms to homogenise RL with certain other Epic titles.

Psyonix devs may have had something against it but Epic requested/forced this to be done and at least await user feedback (speculation though). So yeah, the knowledgeable people probably expected a response of this kind

As sad as it sounds, I'm glad that Psyonix still have enough say and pull to reverse a bad decision and not have to stick with it.

Not at all. Our objective for a Free to Play release was to address areas of the game that could be clearer or more intuitive for new players. For the seasoned veterans that populate this subreddit, that can sometimes look like changing things that weren't broken (from your point of view).

Take the old Play menu, for instance. It was familiar and efficient for veterans. It did what it needed to do and that's a good UI, right? So changing it must be a dumb idea.

Unfortunately, it had some key flaws we felt needed to be addressed before bringing in a huge wave of free users (and again, bringing in and retaining new players to grow the game and esport is the whole point of going Free to Play)

  1. The old Play Menu Tabs weren't great at surfacing other modes. In our user testing, people often didn't even realize Competitive or Extra Modes were a thing worth checking out until much later, if at all. We felt exposing all the various ways to play (Casual, Comp, Extras, Tournaments) more explictly was important.
  2. Playlist selection being separate from "Start Matchmaking" was counterintuitive for many users. We wanted the default UX to be more natural (I click 3v3, I search 3v3) while still supporting multi-select for players who prefer it.
  3. Important features like Free Play Training were not exposed as part of the core "Play" loop of the game. New players, especially those who get the game for free, are more likely to check it out when exposed via "Play" instead of one element of the big Main Menu list.

When we looked at those three goals together, the solution we arrived on was to reformat "Play" into a Card UI similar to games like Overwatch. This type of interface effectively showcases the possible modes you can play. It's also intuitive for new players coming from other games - I click Casual, then 3v3 to Search. And Training and Tournaments become cards alongside Casual and Competitive for better visibility.

We certainly missed the mark on execution in some areas, especially when accessing "Play" from Free Play/Postgame/etc. Which is a common use case for veteran players who post here, but much less so for new or inexperienced users we were focusing on.

One of the challenges of such a large update like this is that features like Cross-Progression are so complex and challenging to pull off, it can take attention away from those details. We'll keep improving things and appreciate the feedback.

about 4 years ago - /u/Psyonix_Corey - Direct link

Originally posted by C8Supercar

Any thoughts on making the 2015 and 2016 titles a little more special? Colored or an icon next to them? We already have colored titles from season rewards and the new tournament reward has an icon in it? I think playing the game back in the early days is something we should celebrate. The OG player base spread the gospel of RocketLeague to the people.

Edit: I hope I don’t come off as ungrateful. I love the titles. I just thought being a part of the original fanbase was something more special than placing high one season. Hopefully you’re discussing small ways to make it slightly cooler than plain white text. I love having my inventories merged and can’t wait for Season 1. Good luck with launch.

Any thoughts on making the 2015 and 2016 titles a little more special?

The basic argument for keeping them simple is the sheer volume of people who have them. Less than 50,000 Grand Champion titles go out each season, but the players eligible for 2015/2016 titles is in the 10s of millions. It's also tricky to draw a hard line at 2016 vs. 2017, or 2015 vs. 2016, to decide who gets special treatment and who doesn't.

That said, it totally makes sense for these titles to have some extra flair, and we'll talk with the team next week about the title icon tech used for Tournament titles and how we can spice these up a little bit. No promises, but we will absolutely consider it.

about 4 years ago - /u/Psyonix_Devin - Direct link

Originally posted by Sq1873

u/psyonix_devin, 300+ upvotes!

I see you! Thank you.