I logged a ticket and got a response, it been 2 days since i asked a question (didn't get an answer) and now my ticket has disappeared. I have one from 3 months ago that just says closed. What is this? What is this communication? I know you don't work for psyonix but maybe you can get u/dirkened to take a look, considering he responds to almost everybody (except me). u/iomelon
We're experiencing a large influx of tickets due to the huge spike in players. Some tasks that are typically handled by L3 and senior agents may not be addressed as timely as before.
I'm sorry that it seems like we aren't communicating, but we are doing our best to make sure everything is addressed.
Lastly, a 3 day ban is a result of hate speech. Because of the sensitivity of bans and this chat behavior, please wait for the ticket to be addressed through the proper support channel.
I've never said any hate speech in the 5 years I've been playing. Why did I get a ban for hate speech?
If possible, would you be able to create a ticket in on our support page and then send me your ticket #?
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