8 days ago - /u/Mod_Stevew - Direct link

Hi everyone

I hope you're all enjoying your new adventures in the Wilderness following yesterday's game update!

I wanted to offer some clarification on a couple of themes that have been doing the rounds on socials in relation to a couple of issues that fell out of the game update.

The first was that in some situations a player who sells items whilst having max coins/close to it, would find that the coins that would exceed max cash were not returned and claiming coins whilst your inventory could not accept them would instead drop the coins to the floor without warning (ouch!).

This was quickly verified as a genuine bug and was hot fixed about four hours after the game update was launched. During the period that the bug was live there were six accounts that had fallen foul of this situation and in total 'dropped' just over 5 billion GP to the floor.

We have arranged for all the dropped coins to be returned to the six accounts. If you're worrying about the impact this might have on the game economy it really isn't an issue, we remove far more wealth than that by banning accounts that are Real World Trading, and although it is a significant amount of wealth to be held by a small number of accounts, in the grand scheme of the total game economy it's a bit like tipping a glass of water into a swimming pool!

The second issue related to allegations of skull tricking in the Wilderness. We have tested this extensively using information from bug reports, social posts and lost item claims. Despite all the variables and scenarios that we have tried we have been unable to replicate any type of skull tricking.

We will, of course, keep this under review - but every indication we have is that there is not a bug.

For this reason there is no need to submit a lost item claims to us and in the unlikely event that we do uncover a bug, we will reach out to anyone affected.

However, If anyone has any specifics about this issue, and in particular videos, screenshots or clear identifiers of accounts that are involved, we would be happy to look into it further - you can e-mail any details you have to [email protected]

Thanks, Steve

External link →
8 days ago - /u/Mod_Stevew - Direct link

Hi everyone

I hope you're all enjoying your new adventures in the Wilderness following yesterday's game update!

I wanted to offer some clarification on a couple of themes that have been doing the rounds on socials in relation to a couple of issues that fell out of the game update.

The first was that in some situations a player who sells items whilst having max coins/close to it, would find that the coins that would exceed max cash were not returned and claiming coins whilst your inventory could not accept them would instead drop the coins to the floor without warning (ouch!).

This was quickly verified as a genuine bug and was hot fixed about four hours after the game update was launched. During the period that the bug was live there were six accounts that had fallen foul of this situation and in total 'dropped' just over 5 billion GP to the floor.

We have arranged for all the dropped coins to be returned to the six accounts. If you're worrying about the impact this might have on the game economy it really isn't an issue, we remove far more wealth than that by banning accounts that are Real World Trading, and although it is a significant amount of wealth to be held by a small number of accounts, in the grand scheme of the total game economy it's a bit like tipping a glass of water into a swimming pool!

The second issue related to allegations of skull tricking in the Wilderness. We have tested this extensively using information from bug reports, social posts and lost item claims. Despite all the variables and scenarios that we have tried we have been unable to replicate any type of skull tricking.

We will, of course, keep this under review - but every indication we have is that there is not a bug.

For this reason there is no need to submit a lost item claims to us and in the unlikely event that we do uncover a bug, we will reach out to anyone affected.

However, If anyone has any specifics about this issue, and in particular videos, screenshots or clear identifiers of accounts that are involved, we would be happy to look into it further - you can e-mail any details you have to [email protected]

Thanks, Steve

External link →
8 days ago - /u/Mod_Stevew - Direct link

Originally posted by ImBoredAtWorkHelp

Thanks Mod Steve. For full clarification on another discussed thing yesterday, are we still getting skulled going into the abyss without a demonic skull, or is it safe now?

Not my area but I recall a convo that would be changed next week

edit: someone else already said this!

8 days ago - /u/Mod_Stevew - Direct link

Originally posted by RSlorehoundCOW

In general, would like to know how often you actually read that tipoff email. I have reported several (gamebreaking) bugs and players who were involved in rule breaking (bug/RWT), and nothing has ever been done to those things. Same bugs still in game, same rule breakers still wandering around.

I know I should not expect a response for my own reports, but just in general, would be nice to know how much do our reports help you guys.

It does get checked, it isn't the best route to submit bug reports ... that is better through the official route, the tip off email goes to the support team, bug reports go to QA

8 days ago - /u/Mod_Stevew - Direct link

Originally posted by Harrop123

"but for full transparency, we can't be certain that other players didn't pick them up."

Random player: https://www.youtube.com/watch?v=Bgqk6t9Be1Q

Well yep I think it is likely that that a small number of players got very lucky yesterday! They should probably buy a lottery ticket this week as well ;)

8 days ago - /u/Mod_Stevew - Direct link

Originally posted by PrimalMoose

The transparency in this post is really great - thanks for the update. However, this part I had a question about:

The second issue related to allegations of skull tricking in the Wilderness. We have tested this extensively using information from bug reports, social posts and lost item claims. Despite all the variables and scenarios that we have tried we have been unable to replicate any type of skull tricking.

I've not tested it myself (as a disclaimer) but it seemed to be mentioned a lot of times on Reddit that if player A used an aoe ability next to player B's familiar, player A would become "opted in" to pvp and skulled. Was this something that was tested internally and confirmed to not actually be happening (or perhaps not consistently replicated)?

Yup that was one of the things tested - but if anyone has specifics do email them to us

8 days ago - /u/Mod_Stevew - Direct link

Originally posted by Blackbird_V

Ironically the bug report system in-game is very buggy. One mistake/typo and you have to start over again because going back to edit text doesn't necessarily go where you want. It's quite horrible to use, frankly.

If that can be passed over to be looked at, that'd be great! Bug report system has been bugged for years.

How ironic! I didn't know that so will flag - cheers

8 days ago - /u/Mod_Stevew - Direct link

Originally posted by Future-Mastodon-3162

So maybe a silly question but were these people not able to pick up their own coins? Surely they noticed it didn’t go to their inventory, just trying to imagine the mental torture of having to stare at ~1b of your coins on the ground and do nothing. Lol.

I think they could have but just didn't realise they were on the floor and as they are all pretty rich anyway probably just didn't notice anything missing, or they did notice but didn't expect it to be on the ground so probably went into auto panic mode :)

8 days ago - /u/Mod_Stevew - Direct link

Originally posted by Adam_is_Nutz

Lol I don't think its fair to say people with wealth don't notice anything missing. Its probably the exact opposite. Most rich players can tell you what they paid for an item months ago.

Great post though and I appreciate the communication

OK fair comment - I'm far from rich on my choob so I did make a bit of an assumption there!

8 days ago - /u/Mod_Stevew - Direct link

Originally posted by n33bsauce

If your team was not able to track who picked up the coins off the ground, isn't this implying that drop trades can not be tracked? Inability to track drop trading seems like a potential RWT issue.

I might be wrong but I think this wasn't a traditional drop that would show up on our systems the same way it would for a regular player drop, a player didn't drop it, the 'game' did. Not the best explanation, I am not the expert by a long shot but that is my rough understanding

8 days ago - /u/Mod_Stevew - Direct link

Originally posted by RunescapeGielinorian

This is huge! A moderator accidentally revealed the scale of Runescape economy.

So, it's the size of a swimming pool if 1 billion is a glass of water. If we estimate a glass of water as 250 millilitres and take an Olympic-size swimming pool to be the equivalent of Runescape economy in this analogy, at 2,500,000,000 millilitres, we end up with 10,000,000 billions of gold pieces as the result.

Although we don't know if the moderator was talking about actual gold pieces or the entire wealth across all players, we know the number now to be 10 quadrillions. Yay! 😋

You're using similar calculations as I did although I also allowed for water to be absorbed into tile fixant and evaporation based on average daily temperatures in Europe - you'll need to factor both of those in to get to the real number. ;)

7 days ago - /u/Mod_Stevew - Direct link

In a small update to this post, I have been contacted by one of the six affected accounts concerned that they had still not received the correct GP back. We have revisited this (the logs on this are quite complex) and we do now agree that the sum we returned to one account was short by quite a long way - we are of course happy to put that right and a second return has now been applied to make the sum return correct for that player. We will double check the returns for the other five accounts although there are no obvious indicators that they are incorrect at this stage.