almost 4 years ago - /u/JagexHooli - Direct link

We've also got some more updates here on what happened with the Client UI changes last week and what to expect in the weeks ahead. https://www.reddit.com/r/runescape/comments/lv9vbw/client_loginlobby_ui_changes_crashes/

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by OSRSHero99

completely ignoring the ed3 bug

nice

As much as giving a vague response on this is far from the conversation we know you want right now, we will talk about this.

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by Im_Phteven

Completed the Yak Track with skips and now crashing whenever I gain any experience, please fix.

The team are working on this at the moment to make sure you can get playing again asap. Thanks for bearing with it while we get a fix rolled out.

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by teemo03

I don't know how you did it but now you went from a new login screen to it crashing 3 times when I tried to login with the update

Can you try now? We just rolled out a hotfix addressing a login issue around slayer task assignments that may have been causing this.

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by AffectionateMatter25

Everytime I gain exp after I completed the Yak track, my client crashes. Hotfix it please. More people have this problem.

This should now be hotfixed. Can you try again and let us know?

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by Im_Phteven

We just rolled out a hotfix for this. If you were also experiencing it, could you let us know if the issue is gone for you now?

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by JagexHooli

The team are working on this at the moment to make sure you can get playing again asap. Thanks for bearing with it while we get a fix rolled out.

We've just released a hotfix for this which should hopefully unblock you. Would you mind giving it another try now?

almost 4 years ago - /u/JagexHooli - Direct link

Originally posted by Kaiser_Kross

u/JagexHooli When I open the Yak Track the client just crashes, is there any planned fix for this?

Absolutely. We have a fix in flight that we're hoping to release as early as we can tomorrow, pending it passing testing.