about 1 month ago - /u/JagexAzanna - Direct link

PSA: Update launch is set for approximately 13:15 Game Time.

Check it out here - https://secure.runescape.com/m=news/tis-the-season--christmas-village-returns---this-week-in-runescape

To assist us with monitoring any issues that arise please use the following template to help us gather data and find your issues quickly.

1. Describe the bug you are experiencing.

2. List the steps to reproduce the bug.

3. Do you have any additional information that would be useful?

Please also include your display name (RSN) and continue to submit in game reports to assist the team with resolving these issues.

External link →
about 1 month ago - /u/JagexAzanna - Direct link

PSA: Update launch is set for approximately 13:15 Game Time.

Check it out here - https://secure.runescape.com/m=news/tis-the-season--christmas-village-returns---this-week-in-runescape

To assist us with monitoring any issues that arise please use the following template to help us gather data and find your issues quickly.

1. Describe the bug you are experiencing.

2. List the steps to reproduce the bug.

3. Do you have any additional information that would be useful?

Please also include your display name (RSN) and continue to submit in game reports to assist the team with resolving these issues.

External link →
about 1 month ago - /u/JagexAzanna - Direct link

PSA: Update launch is set for approximately 12:15 Game Time.

about 1 month ago - /u/JagexAzanna - Direct link

PSA: Update launch is set for approximately 13:15 Game Time.

Unfortunately due to some delays in launching the update it has been delayed until 13:15 Game time. We apologize for any inconvenience caused by this.

about 1 month ago - /u/JagexAzanna - Direct link

Originally posted by Creeperclaw66

No news on the upcoming 110 wc/fletch/fm, or the Masterwork Bow?

Launching on the 9th, will be a blog later in the week to talk more about it.

about 1 month ago - /u/JagexAzanna - Direct link

Originally posted by awh_no

1. Describe the bug you are experiencing.

Cannot get the letter from the Christmas skilling.

2. List the steps to reproduce the bug.

Doing Christmas skilling on an ironman account

3. Do you have any additional information that would be useful?

Wondering if having over the new 50,000 spirit cap is preventing me from getting the letter.

Flagging it up to the team, do you currently own the items that are on offer in the store?

about 1 month ago - /u/JagexAzanna - Direct link

Originally posted by RSlorehoundCOW

Cant build the third workbench station on my main account. Ironman could do that part of the quest easily. Is there a bug in this part of quest? /u/JagexAzanna

Luma is on the case.

about 1 month ago - /u/JagexAzanna - Direct link

Originally posted by doueverwonder

I did dailies before the update today, will I still get the letter for those? Not at my PC to try it right now

You can collect your letter from Clementine the imp up beside Santa's lodge.

about 1 month ago - /u/JagexAzanna - Direct link

PSA: Fixed an issue some players were having while building workbenches during the seasonal quest "A Christmas Reunion

You may need to relog or leave and return to the Christmas Village for this fix to take effect."

about 1 month ago - /u/JagexAzanna - Direct link

Originally posted by creation_23

1 - Ironmen over 50k spirit cannot gain the final letter per day via gaining spirit from skilling at the Christmas village.

2 - Have over 50k spirit and attempt to get the letter from skilling in the village.

3 - Potentially unlock the mystery gift with no loot/oddments for irons?

Believe the check for the letter isn't related to getting a spirit drop, you might have a different issue. Is there a letter you can purchase in the spirit store?

about 1 month ago - /u/JagexAzanna - Direct link

Originally posted by hugabugabee

1. Describe the bug you are experiencing.
Spells and abilities randomly light up as if I can cast them. I don't actually have the runes needed to cast it. One example is intercept. I have earth and soul runes, but no air runes. Resonance has also lit up a few times.

2. List the steps to reproduce the bug.
Uncertain.

3. Do you have any additional information that would be useful?
I have a rune pouch equipped, but not the appropriate runes.

Try relogging and let me know if this persists

about 1 month ago - /u/JagexLuma - Direct link

Originally posted by A_Fire_Hazard

I had this exact same issue and ended up buying 3 letters from the shop. Hoping this is just one off release day jankiness.

indeed this is one off release day jankiness i'm afraid

anyone who is unable to collect their 3 letters today can purchase them from the shop, you'll be able to collect them as normal from tomorrow

about 1 month ago - /u/JagexLuma - Direct link

Originally posted by Goobert321

Does this include ironmen who are still above the soft cap after purchasing the entire reward store?

Currently we're not able to receive the final letter on the same day it's eligible to be received, so we'll have to buy it from the shop the next day. That means we'll only get 6 nice list entries when santa comes. Not the biggest deal, but still feels bad to miss out on any extra chance to get the rarest reward :(

yes, you’ll have to buy today’s activity letter from the shop tomorrow I’m afraid - we’ll be looking to get this a fix in for this tomorrow

about 1 month ago - /u/JagexLuma - Direct link

Originally posted by yuei2

Hey luma did you make this quest? It’s really nice and I enjoyed all the travel and dialogue with pixies. Good job!

i did :) thank you, glad you enjoyed!