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All of my options are turned on, but after the update my all chat is completely blank. If i go to clan chat i can see cc messages, if i go to private chat tab i can see private messages and game messages. However when i go back to all chat tab, nothing appears, even though CC, game broadcasts, private messages, and game messages are all turned on.

I attempted turning them all off and back on but to no avail.

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over 4 years ago - /u/JagexKari - Direct link

To help us investigate, please send myself or Mod Hooli your RSN if you're able to.

Thanks!

over 4 years ago - /u/JagexHooli - Direct link

Mentioned this just now in another thread, but just to say - thank you for the report! We've alerted the team and they are working on addressing this now.

over 4 years ago - /u/JagexHooli - Direct link

Originally posted by JagexHooli

Mentioned this just now in another thread, but just to say - thank you for the report! We've alerted the team and they are working on addressing this now.

Just to copy my comment from the News thread:

This fix has proved to be complex, but our team have just deployed a potential fix that may address the issue.

If All Chat no longer works, could you log out and log back in? Please let us know if this resolves the issue or not if you could.

over 4 years ago - /u/JagexHooli - Direct link

Originally posted by Octochamp

"This fix has proved to be complex, but our team have just deployed a potential fix that may address the issue.

If All Chat no longer works, could you log out and log back in?"

So your complex potential fix is essentially turn it off and on again? That hasn't worked either.

Hah no, just requires you to log back out and in for the hotfix change to actually have an impact.

The team are still looking at this - we can see a few of you are still impacted. We may reach out to request further info if you wouldn't mind helping!