Original Post — Direct link
over 3 years ago - /u/Jagex_Stu - Direct link

Thank you for compiling this information. If you haven't already, please send an ingame bug report so the issue is tracked with an actionable ticket.

My team's #1 priority is mobile release for the foreseeable future. If a ticket is available the next time I have the opportunity to investigate live issues, I'll endeavour to prioritise this one.