about 2 years ago - MrJordanAP - Direct link
We've looked into reports of gold, rep and Renown not being awarded on April 24th, and unfortunately, some data has proved unrecoverable. Players who were logged into Sea of Thieves between 3:00am-8:00am UTC on April 24th will receive a Gilded Voyage of Restitution as compensation.

This exclusive Gilded Voyage is highly valuable and will not overwrite any existing Gilded Voyages that players may have in their inventory. Please allow up to 72 hours for this to be applied to your account before contacting our Support Team:

https://support.seaofthieves.com/hc/requests/new