Original Post — Direct link

So for the last 3 days i haven't been able to find a Single Online game... I never left a match or Disconnected from one and i have Crossplay (Enabled)

Im on Ps4.

How am i supposed to play the game i paid for and how to collect the 20 Challenge rewards when im only able to play Solo 'Not online' Which dont give any progression or points?

My Internet is perfectly fine, i run sny other Online games without Any issue..

Is there any news about this Matchmaking Timed out Issue? Only thing i can find from EA is month old snd saying they working on tweaking the matchmaking... what to do??

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almost 4 years ago - /u/tibermoon - Direct link

Update went live an hour or two ago that will hopefully resolve these issues. Please let us know if you continue to have problems. :)

almost 4 years ago - /u/tibermoon - Direct link

Originally posted by [deleted]

Some explanation as to why "match administrator" is removing us from public lobbies and/or in-progress games (and earning us Low Priority Queue as a result) would be wonderful.

There appears to be a bug involving server timeouts, which is under investigation, and the nature of that bug is such that it uses the wrong error code.

So if you get a message about "match administrator" and you aren't in a custom game, then what actually happened is a timeout with the server.

almost 4 years ago - /u/tibermoon - Direct link

Originally posted by NavyFSUDude

Any assistance removing a dropout penalty incurred during these issues? Yesterday, mid game I everything froze and the match dropped. I was unable to join again, with sudden penalty, without receiving the admin error referenced elsewhere here.

Unfortunately no, with a few specific exceptions there’s no way for the game to recognize the difference between a connectivity problem and someone who willfilly disconnected. The penalty system has some leeway in it precisely for this reason, but if you lose your connection over and over then you’ll burn through that leeway. Thus all we can do is do our best to seek out causes of disconnects and squash them (when it’s possible to do so from our side).

On that note: We made a change about 3 hours ago that should dramatically reduce lobby disconnects specifically. So far telemetry indicates that it’s working, but we’ll continue to monitor it.