[2019] ErrorCode: 3.0

Original Post — Direct link

I am seeing errocode: 3.0 on both my Android device as well as BlueStacks. Both devices have strong internet connections. I see old posts where a dev jumped in but no resolution. If there are any devs out there, I'm missing out on raids and some serious review time in my first ever GA! But seriously, I'm like 3 shards shy of unlocking RaidHan and this 0 damage posted due to errorcode 3.0 is a real bummer.

Edit: An English tech adviser was pleased to interact with me and closed my ticket. However, I was never interacted with. Is this common with EA support? It was apparently nice assisting me.

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over 5 years ago - /u/cg_hedgehog - Direct link

If you feel comfortable doing so, please direct message your ally code to me and I can look into this further.

over 5 years ago - /u/cg_hedgehog - Direct link

Thanks to everyone who provided information regarding this issue. We investigated and have a potential fix. We're working right now to deploy a hotfix to address this issue.

over 5 years ago - /u/cg_hedgehog - Direct link

Originally posted by cg_hedgehog

Thanks to everyone who provided information regarding this issue. We investigated and have a potential fix. We're working right now to deploy a hotfix to address this issue.

Hotfix should be fully rolled out by 12:01 AM PT on 6/23. If anyone is still hitting Error Code 3.0 issues on sign-in after that time, please direct message me.

over 5 years ago - /u/cg_hedgehog - Direct link

Originally posted by beaconac

Hotfix worked. Woke up this morning and was able to get in on both devices.

Seriously, thanks for the quick weekend fix. I really wasn't expecting a response that fast.

Woot! Happy to hear that the hotfix worked for you. Thanks so much for confirming! :-)

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