Missing Purchase

Hello, I was wondering if anyone had any advice on how to contact the SWGOH team. I had recently purchased a Galactic Bundle from the May 4th event containing Relic Geonosian on my iPad, but my game bugged out and I did not received them. When I went back to see if maybe I didn't complete the purchase, the game only gave me an option to buy as a gift to friends. I have the receipt from Apple stating that I bought the bundle. Its been a week and I have not heard anything and now I feel as though I just lost money. Any help or information would be greatly appreciated.