[2020] Crystals disappeared

Hey guys,

I got on a few hours ago to join guilds territory war, and I noticed my crystals went from 721 to 21. I haven’t bought any gear or anything with them, I only use them for 2 or 3 energy refreshes when my dailies come back on.

It really hit me hard since I’m free to play, I’ve been saving up those crystals and it sucks to see them all go.

What’s the best way to contact an EA or GoH live support chat? Or is the customer support so bad I’m just SOL?