devtrackers.gg
Phone app just crashes, Emulator is stuck on loading, Kyno is locking threads on the forums, and EA support is useless... amazing
External link →Phone app just crashes, Emulator is stuck on loading, Kyno is locking threads on the forums, and EA support is useless... amazing
External link →Hi all,
We've tested the game on various Android devices and the game is working fine on all of them.
Can you follow the available troubleshooting steps from the help article ( https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/ ) as a first step, please? If you are still experiencing issues afterward, please provide us with your ally-code, device model and Android version. Thank you!
UPDATE 2:
It appears the issue is affecting only Android devices with Android 7.1.2 or lower. We continue looking into it.
In the meantime can you make sure your device OS is up-to-date and/or update it to the latest available version.