I want to clear up some misinformation here, there is no "special" whale chat with CG. There is no smoke filled room with a handful of players where all the decisions and communications are made.
There is the volunteer beta group which includes highly engaged players of all types (including F2P players and light spenders) that provide us feedback on the game. This group is open to anyone who wants to apply and there is no criteria for spend level; you just need to be an engaged Galaxy of Heroes player and willing to write detailed feedback. The team is always looking for new members that can provide their unique take on the game and there’s a link at the end of this post to the application if you are interested in joining. We’d love to have as many diverse perspectives and opinions that we can get in there.
But this is only one of many channels where we gather feedback. We are regularly checking the forums, reddit, discord, slack, or whatever ways you decided to communicate with us. Keep posting here or the forums if you want your opinion to be heard though it helps to be clear and concise :)
I want to reiterate that we take all your feedback very seriously, even if you don't hear back from us that we are listening. The team is constantly re-evaluating what’s best for the game from a variety of perspectives based on your feedback along side all the data we can gather. Surprising to no one, many of you feel strongly about this game but we rarely see everyone feel the same way about an issue. It’s totally normal for players in different parts of the game’s lifecycle to feel differently about the game and we try to balance everyone’s concerns and wants. No one voice is more important than another to us and it’s more crucial than ever that we hear what all of you think.
All I really wanted to say was that your feedback is important to us even if you don’t spend a dime. Our goal is to make a great game for all players and we need your help to do that. Please continue to leave your feedback on the forums or reddit and sign up here if you want to be considered for the volunteer beta.
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