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Here's what happened.

  1. Took Qira+Nest in against GBA, Poggle, Spy
  2. Killed Poggle with like 10 seconds left so figured I'd let it play out
  3. Killed GBA with like 3 seconds left
  4. On final move, which killed Spy, time expired. Spy dies, but since time has expired, Brute does not "retreat"
  5. Draw screen appears
  6. Back at the Enemy Squads screen, "Enemy Defeated" appears, and I cannot select the battle
  7. I was awarded zero banners.

This could cost me the round and a substantial hit to my final ranking. I was in top 50 going into this round, so dropping 2,052 banners (don't know if my opponent will win yet, but it shouldn't be too hard with me losing 52 banners from this bug) could materially hurt my rewards.

I submitted a bug report on EA's website, but the report even told me that I would not receive a response to my report. Is there anything I can do? Is there a place on the SWGOH forums to post this?

If any devs see this, my ally code is 274-698-338. The battle took place around 9:15 PM CST on Monday, Jan 6.

Any advice would be greatly appreciated.

External link →
almost 5 years ago - /u/EA_HighCommand - Direct link

Sorry to hear that! You can always post this type of issue on the official Answer HQ Bug report forum which is the main place for Bug reports: https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en

Unfortunately, there is nothing we can do for you now, but we will make sure it is being looked into.