Original Post — Direct link

As the titles says I’ve lost a bunch of my progress and character setting me back a very far distance, I no longer have my Vader and all my mods on him and this is really annoying, EA as usual shows no clear way of getting help with my issue so please help me everyone your my only hope.

External link →
about 4 years ago - /u/EA_HighCommand - Direct link

If you are logged into the correct account and are sure you've lost characters and progress, please get in touch with our Customer Support. How to you may ask, here is all you need to know: https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-wars-galaxy-of-heroes/