Original Post — Direct link

I recently had to get a new phone. This is nothing special as I have had to get many phones over the years. Normally when I download the game again it automatically connects to my new phone. I've tried everything but it won't even give me an in-game login option.

I don't have access to my last phone anymore. I do have my username and ally code but I don't know who or how to contact I just keep getting the runaround.

Can someone please help me figure out what to do this is very frustrating

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over 1 year ago - /u/EA_HighCommand - Direct link

If your account was linked to iOS GameCenter or Google Play, you simply need to log into that account on your new phone. If you are still having trouble connecting to your old account, please get in touch with our Customer Support. They should be able to assist in recovering your account.