Original Post — Direct link

I didn't get my mods back, I got the make good, but it is worthless if I do not get my mods back!C'mon, CG, what's going on?

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over 3 years ago - /u/EA_HighCommand - Direct link

PM me your ally code, so that we can have a look.

PS: The mods and gear were restored already. See https://forums.galaxy-of-heroes.starwars.ea.com/discussion/244931/release-today-and-tomorrow-for-account-reset-issues

over 3 years ago - /u/CG_SBCrumb - Direct link

Originally posted by EA_HighCommand

PM me your ally code, so that we can have a look.

PS: The mods and gear were restored already. See https://forums.galaxy-of-heroes.starwars.ea.com/discussion/244931/release-today-and-tomorrow-for-account-reset-issues

We have several reports of players not receiving them. We are investigating any issues with mods being returned.

over 3 years ago - /u/EA_HighCommand - Direct link

Originally posted by DesignerPasta

I know this is 4 days old. But I just noticed that my mods are also missing. I submitted a ticket but have not heard back from anyone. If you could help then that would be great.

We are currently still working on this specific issue and will release a fix for all affected players.