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I don't know where else to turn because EA customer service has been no help. Yesterday I was swapping mods for arena and moved a full set of 6 mods onto my Darth Revan. Right as I was moving them, I got some sort of error message which forced me to restart the game. When i logged back in, I was missing the entire set of mods and my mod set was deleted from my preset favorites.

I have screen shots of all 6 mods as well a shot from .GG yesterday before it reset. I will try and post my screen shots in the comments section. Here is my .GG profile https://swgoh.gg/p/261389768/

If someone could please help point me in the right direction, I would really appreciate it. I literally just lost 3 20+ speed mods. If I don't recover them, there's no way I am going to continue playing this game.

External link โ†’
about 5 years ago - /u/EA_MindTricks - Direct link

Hey there, thanks for bringing this to our attention. Your Customer Support ticket was sent to my team earlier today and we are currently investigating. Please feel free to send me any screenshots you have via PM together with any other additional information.

Thank you for your patience while we are looking into it.