Original Post — Direct link
over 3 years ago - /u/EA_HighCommand - Direct link

Originally posted by rikiisbackagain

Oh wow okay, still thank you...is there any way to reset my Account?

Unfortunately, you can't reset your account. On the other hand, you can start a fresh account by logging in with a different Google Play/GameCenter account. Please wait until we have the fix for yesterday's issue fully rolled out, that might restart your tutorial.

over 3 years ago - /u/EA_HighCommand - Direct link

Originally posted by rikiisbackagain

How do I do this though? I switched my Google Account in the play store but after downloading again I still was at the same progress

And again, I already used my training droid for another character because I hope it would work...is there any way to get it back? Otherwise I won't ever be able to play the game

Then your current account is probably not linked to a Google Play account, meaning it is a guest account that can't be switched until you've completed the tutorial. All you can do is wait until we have the fix for the account reset rolled out. Sorry about that.