Original Post — Direct link

I've been playing for a few months and with this newest update I suddenly can't load the game anywhere. It will not work on my iPhone, with Nox, or Bluestacks. I reinstalled the game on Nox and it still does not work. The game will get to the initial loading screen that needs to download 39MB and it will stop at 34, if it even gets there. I will get continuous "Error with Connection" messages, but everything else I use that requires the internet works fine. This happens on both emulators and on my iPhone. I did not reinstall on my phone, so it only needs the 9MB update, and that will only go to 7MB before it just stops and will not go any further. I was playing today in Nox just before the update and it was working fine. Does anyone know why this is happening and how I can fix it?

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almost 4 years ago - /u/EA_UltraSlide - Direct link

Could you try a fresh install of the game on iOS. Please also take a look at our troubleshooting guide. Let us know if you're still having issues after that.