[2022] Update on the Galactic Seasons 2 rewards track issue

Hi everyone,

This is a follow up of the Galactic Seasons 2 reward issues players are experiencing since we launched game patch 7.0.1. To resolve these issues, well be deploying a patch (7.0.1a) next week, targeted at March 29, 2022, with likely a couple hours of downtime. Well give you details once we lock that down. Important to note that you can continue playing normally until the patch goes live.

Players can expect the following to happen when they log back into the game after maintenance has completed:

• Players will see their reward tracks updated to what they were on March 22, 2022 prior to 7.0.1 rolling out.
• This does NOT impact seasonal progress and fixes the issue that prevented you from claiming your rewards.
• This also means, if youve already claimed rewards from the Subscriber track, youll have another opportunity to claim them again.
• Example: If you were at Galactic Seasons 2 level 20 on March 22 prior to 7.0.1 and are at level 25 at the time 7.0.1a rolls out, you will be able to claim rewards from level 20 to 25, and then continue playing normally.

Thank you for your patience as we investigated the reports and determined the best resolution for our players.

EDIT: Added clarification that only the Subscriber rewards are re-claimable as those were not working as intended pre-7.0.1a.

Hi everyone,

We're seeing some confusion and reports about the non-Subscriber track being broken post maintenance. The track is working as intended.

In short, if you have already claimed a reward on the non-Subscriber track pre-7.0.1a, you will not receive a second identical reward post 7.0.1a. As the Subscriber rewards were the items that were broken, those are the rewards that can be re-claimed.

Apologies for the confusion and lack of clarification that only the Subscriber track was re-claimable.