[2020] Stuck in "quick play mode" after patch. Download done, but I can't play my characters

Hi all,

Thanks for the report concerning the "Quick Play" bug you all encounter.

Our team is aware of this bug and is currently looking into it. I'll update you when I have more information.

Hi folks,

As mentioned above, our team is currently looking into it. In the meantime, here are a few potential workarounds which helped other players resolve the issue.

• Launch the game as an admin: Right Click > Run as administrator
• Perform a bitraider repair:
  1. Open your SW:TOR game folder.
     • 32-bit Windows - C:\Program Files\Electronic Arts\BioWare\Star Wars - The Old Republic\
     • 64-bit Windows - C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\
  2. Click on the bitraider folder and press Delete.
  3. Start the launcher again and log in.
  4. Wait for the launcher to repair itself and update your game.
• Use the repair tool: SW:TOR launcher troubleshooting guide
• Change the compatibility mode: Desktop Icon > Properties > Compatibility > Run in Compatibility mode: Change from Windows 10 to XP SP 3

Please keep giving us your feedback.

Thank you for your patience while we get this issue resolved.

Hi all,

If you still encounter the Quick Play issue, I invite you to follow the additional workaround I just added to the existing workarounds post of this thread: Stuck in "quick play mode" after patch. Download done, but I can't play my characters

Hi folks,

Here is a new workaround to fix the Quick Play issue without re-downloading the whole game:

If youre stuck at the Select Character screen with the Quick Play message (upper right) follow those instructions:

1. Open a new Launcher (do not close the game, keep it on the Select Character screen).
2. Log in, but DO NOT PRESS PLAY ON THE LAUNCHER.
3. Come back to the first window with the Select Character screen, you will notice that the Quick Play message is no longer visible.
   • If the Character Play buttons are still greyed out: Open the Select Server window with the Server Selection button (bottom left) and select any server (including the one youre already on).
4. You should now be able to choose your character.

Note: You will need to follow these steps each time you launch the game.