CommunityTeam

CommunityTeam


02 Dec

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Hi folks,

Our team is still looking into the known issue players with a 12th gen Intel CPU (ex.: i7-12700K Processor "Alder Lake") and Windows 10 or 11 installations encounter.

For now, there is no additional information to provide. I'll update you when I know more.
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Hi Sazodeha,

The bug you're reporting on the crafting nodes is a known issue.

As your thread is a duplicate of the main one: Crafting node glitched?, I'm closing your thread to avoid multiple threads about the same subject.

I will update players in the thread mentioned above when I have more information.
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Hi Ahsokatanoeses,

For Cartel Coins issues, you should directly contact our Support Team by phone: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

If you think someone has access to your account, you should also resecure your SWTOR account by changing your password and making sure your email address is also secured. You can also add the Security Key, here is our article with the instructions on how to do that: ... Read more

25 Nov

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Hi Shandorka,

Did you finally receive your Cartel Coins? Sometimes those can be delayed.

If you don't receive anything 24 hours after the purchase, you should directly contact our Support Team by phone. Here is our article on how to contact this team: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

19 Nov

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Hi uuuuuuuuuuuuuuuu,

Your post was moved to the bug report section of our forums.

The bug you reported regarding the Steadfast Master's Gloves is a known issue.
  • The fingers of the Steadfast Master's gloves are rendering black when previewed or during cutscenes.
Our team is aware of this bug and currently looking into it.

As your post is a duplicate of the following thread... Read more

16 Nov

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Hi,

All SWTOR servers are once again available!

Thank you for your patience.

15 Nov

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Hi folks,

Our team is aware of the issue you encounter with the crafting nodes.

We will be updating the known issues list and this thread when we have an update to provide.
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Hi SOULCASTER,

Thanks for reporting the bug with the Steadfast Master's Gloves and the Revered Master's Robes.

Our team is aware of this bug and is currently looking into it. For more visibility, I'll add it to the known issues list:
  • The character's hands disappear when wearing the Steadfast Master's Gloves with the Revered Master's Robes.
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Hi mikikayami,

Did you finally receive your Cartel Coins?

If not, you should directly contact our Support Team by phone. Someone from this team would be able to help you verify what happened with your purchases. More information on how to contact this team here: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
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Hi folks,

Thank you for reporting the issues you all encounter with the Launcher.

Our team is currently looking into it. I'll update you in this thread when I have more information to provide.
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Hi mkwatsa,

As your issue is an account and billing issue, you should directly contact our Support Team. Someone from this team would be able to help you verify your account and fix your issue.

To contact our team, follow the instructions of this article: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
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Hi jvrlewis,

Did you try with another browser?

If yes, and still receive an error message regarding your account, you should directly contact our Support Team. Follow the instructions of this article to contact this team: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
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Hi Count_Kirlos,

Did you finally receive your Cartel Coins? Sometimes, those can be delayed.

If you don't receive anything 24 hours after your purchase, we invite you to directly contact our Support Team by phone. Here is our article on how to do that: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

12 Nov

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Hi everyone,

We will be taking the servers offline on November 16, 2021 for back-end maintenance:

Details:
DATE: November 16, 2021
TIME: 8:00 AM - 11:00 AM CT (14:00 - 17:00 UTC)
VERSION: N/A

Thank you for your patience as we maintain Star Wars™: The Old Republic™!

05 Nov

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Hi folks,

The SWTOR In-Game Events for November has been published here.

Thanks for your patience!
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Hello everyone,

The event schedule for November has been published. This month the All Worlds Ultimate Swoop Rally, Rakghoul Resurgence, and Relics of the Gree events will make an appearance. Check out the article for dates, additional details, and featured rewards.

Thank you!

03 Nov

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Hi KaironArt,

Sorry to read that you didn't receive your Cartel Coins but sometimes those can be delayed.

If you don't receive anything 24 hours after the purchase, I invite you to directly contact our support team by phone. As your issue is an account one, our team needs to verify the ownership of the account. Here is our article on how to contact them: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

02 Nov

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Hi akaryusa,

As your post is about a bug, we moved it to the bug report section of our forums.

The bug you're reporting on the Perfection Achievement is a known issue and will be fixed in a future update:
  • THE ALL WORLDS ULTIMATE SWOOP RALLY
    • It is not possible to complete the Blatant Beks, Horizon's Razors, and Pit Screamers Perfection Achievement on Tatooine and Onderon.
We will be updating the known issues list when we have an update to provide.

29 Oct

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Hi folks,

Thanks for reporting the missing Legendary Earpieces.

There is an error in our latest blog regarding Legendary Items, there are no Legendary Earpieces with 7.0. We will update our blog to mirror this change.
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With PTS now live, you can help test the Combat Style for the Sage.

Please answer the following questions:
  • Does the current combat rotation make this experience feel like you are playing a Sage? Why or why not?
  • If you have feedback on the different discipline, please note your feedback accordingly so we can track it.

Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!