CommunityTeam

CommunityTeam



30 Sep

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Hey everyone! The in-Game events for October have been published. You can see them HERE


29 Aug

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All #SWTOR servers are once again available!

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Servers are now unavailable for Maintenance, ETA 2hrs

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Good morning,

We will be taking down servers in approximately 15 minutes to deploy Game Update 7.5.1a.


27 Aug

Comment

Hello all, 

Adding this to the Known Issues list:

  • The Galactic Seasons 7 Objective "Ancient Enemies Returned II" cannot currently be completed due to Defender Gilada not spawning in their intended location on Hoth. Keeper Anais spawns instead.  We are looking into a deploying a fix and will communicate further info when we have it.

20 Aug

Post

Hello all, 

We will be using this space to track 7.5.1 Known Issues and updating this thread as necessary. 

 

Date Night 

Vette 

  • [NEW] During Vette's Date Night Mission cinematic, there is no mouth movement on the character models when they are speaking. This only impacts the French and German clients.  
  • When using the Companion & Contacts “Travel to Alert Location” button for Vette’s Date Night mission, players will find that the missions will not trigger upon arrival and immediately entering Vette’s room. 
    • Workaround: From the location where the player character is initially spawned, walk back several steps before entering Vette’s room and the mission should trigger.  
  • There are multiple instances during Vette’s Date Night cinematic where the player character’s eyes are closed. 
  • ...
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06 Aug

Comment

Hi all,

Adding the below to the known issues list.

  • Purchasing the East Wing Exterior and Suite Key for the Copero Stronghold will remove the West Wing Exterior and Suite key from the Galactic Seasons vendor.
    • Workaround: Purchase the West King key first.
    • Workaround 2: Selling the East Wing key back to the vendor will make the West Key king reappear on the vendor.
    • Note: Using the East Wing key or allowing the two hours for the refund to process will make the West Wing key unavailable.
  • Players who have an odd number item rating (example: 333) may not be granted upgraded items from the Columi or other Upgrade Caches

27 Jun

Comment

Hey all,

The Known Issues list has been updated with the following issues
 

Ventures Basilisk Prototype

  • [NEW] The Grant B3-S1 button is not available the first time an alt character accesses the ventures tab
  • [NEW] Players are not receiving credit for training when completing the mission “Unconventional Methods”. 

General

  • [NEW] The hide headslot button in the Companion Character sheet shows a weapon icon. 

Items

  • [NEW] The Devoted Disciple Hood is clipping with its matching chestpiece and displaying unintended seams when looking left or right.
  • [NEW] The Refined Mentor's Lightsaber plays the incorrect sound when two sabers are sheathed.
  • [NEW] The back cloth of t...
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Comment

Hello,
Players are now able to log back into the Star Forge server. While the current issue has been resolved, we are still investigating its root cause. It is possible that the server will continue to keep players from connecting to the game. We appreciate your continued patience while we work on a permanent resolution.

Post

We are aware of ongoing issues which are stopping players from accessing Star Forge and are currently investigating. All other servers are avaliable. When we have more info, we will update this thread.


26 Jun

Comment

Star Forge is now avaliable, thank you for your patience. 

Post

We are aware that players are unable to access Star Forge and are currently investigating. All other servers are avaliable. When we have more info, we will update this thread


30 May

Comment

Hey Everyone!


We have two more incoming fixes for the following main story path issues:

  • Players unable to proceed with the Inquisitor Class mission "Vengeance" will no longer be blocked by Andronikos refusing to talk.
  • Players unable to complete the Imperial World Quest on Hoth, "Spoils to the Victor" can now open the cache and continue with the mission.

We do not need to take servers down to deploy these fixes but some players may find themselves kicked to the main menu about an hour after this fix is deployed as your game accepts the changes. Thank you for your patience. We will keep this thread updated as needed. 


29 May

Post

Hello everyone!

We will be using the space to track 7.5 Known Issues and will be updating this thread as needed.

 

Basilisk Protype Venture 

  • Players that complete Heroic Missions on CZ-198 will not see progress made on the Basilisk Training Mission track.  
  • While out doing combat training with B3-S1, the Colossal Threat Daily Bonus Mission is not granted after picking it up from the terminal on Iokath. 
  • [Basilisk Prototype: Missing Parts: Primeval Droid Parts: 0/5] If the Combat Droid Plasma Stabilizer and Watcher Droid Senor Core are collected before the 5 Primeval Droid Parts, the mission map notes disappear from the map.

General

  • Objectives for the “General Faraire” and “The Gormak King” missions will not progress if the Silver Elite enemy is defeated before other common enemies.
    • WORKAROUND: Leave the ...
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03 Apr

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All SWTOR servers are once again available!

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Hi folks,
Updating this thread to inform players that Game Update 7.4.1c is now out and it contains the change that will grant eligible players the Master Mode Timer Achievements. Players will see the Achievements applied to their accounts once a character logs in.
Thanks for your patience!


25 Mar

Comment

Hello everyone! We are happy to see the players who were unable to get past the loading screen now able to log into the game. As stated before, we are working on compensating impacted players regarding lost time, so please keep an eye on this thread for updates later this week.


21 Mar

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All SWTOR servers are once again available!

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We will be taking down all servers in 15 minutes to deploy Game Update 7.4.1b. Estimated downtime: 3 hours.


05 Feb

Post

Hi folks!

Wanted to give you all a heads up regarding the enhanced dye packs that debuted with Game Update 7.4. Initially, we announced that they would be available over the holiday break until January 6th. We saw a lot of feedback from players wanting them to be made available more often, so we are testing out how often they appear on the Cartel Market. Some of you have noticed that a couple of them reappeared throughout January. To give more players a chance to purchase the dyes, we will be releasing all the enhanced dye packs for a week beginning February 6th.

  • Metallic Black and Matte Black
  • Matte Black and Metallic Black
  • Metallic Gold and Chrome White
  • Chrome White and Metallic Gold
  • Pearlescent Red and Metallic Black
  • Metallic Black and Pearlescent Red

After February 13th, the dyes will be released two at a time on a weekly rotation on the Cartel Market...

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