about 4 years ago - CommunityTeam - Direct link
Hi there,

If you encounter issues with your subscription, I invite you to directly contact our support team. Due to security reasons, only the support team can verify your account information.

You can contact them by phone, here is our article with all the needed information: How to contact Star Wars: The Old Republic (SW:TOR) support.

You can also send an email to the following address [email protected]. When sending the email, make sure that you're sending it from the address linked to your SWTOR account.