[2022] Alder Lake Issue Fix

EDIT made on 2/14/22

We received reports of players experiencing issues with Ryzen processors after the initial fix went out. The below Launcher Repair link has been updated to fix the issues players were experiencing with Alder Lake and Ryzen. Please follow the steps as they are listed.

Thank you for patience as we investigated the reports that came in and tested the fix for it.

Original message

Hi folks,

A fix has been deployed for the Alder Lake issue that has been preventing certain players from launching the game. Players with a 12th generation Intel CPU (ex: i7-12700K Processor “Alder Lake”) have been impacted by this issue.

For players already on Alder Lake, they will need to download and run the Launcher Repair Utility tool. Note: This will not require a reinstall of the entire game. When asked where to install, instead of using the default folder, choose:

• C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars-The Old Republic or the location where you have installed the game.

For players who have not yet upgraded to Alder Lake or use Steam, nothing needs to be done manually on their side. Their launcher will auto-patch to the version that has the fix. This should require little to no time to auto-patch.

Thank you for your patience!

Community Team