over 2 years ago - CommunityTeam - Direct link
Hi BGDEAN,

If the subscription was purchased on Steam, we invite to check on your Steam account. You can find more information on this EA Help page: SW:TOR on Steam.

If it doesn't help you, you can directly contact our support team by phone. Here is our article on how to contact them: How to contact STAR WARS: The Old Republic (SW:TOR) support.