[2022] Hi I purchased sub plan but the payment didn't go through but it says I'm a sub in ga

Hi TheFenHarel,

As your issue is an account and billing one, only the Support Team is able to help you.

If you don't want to use your phone, you can use VoIP to contact this team. You will find more information in this article (you need to scroll down to the "Using VoIP to contact support" section): How to contact STAR WARS: The Old Republic (SW:TOR) support.