Hey all,
Wanted to pop in here real quick to add some context to this! we regularly audit and adjust CC prices across all CM items. If it is something that is categorical or limited time, like a sale, that is communicated. But outside of those situations it can be pretty frequent with both price increases and decreases and would be rather difficult to communicate in a way that is effective or digestible.
For the Appearance Designer pricing specifically, I double checked and this is not a recent change. It was part of a pricing adjustment that happened 8 months ago, in April. It has no correlation at all to the character modernization happening in 7.6.
To my first point though, when there are category and limited time pricing adjustments like sales to communicate, we will. As I stated in my launch announcement we know that between our recent flurry of new character customization options (including the free long hairstyle in 7.6) and our character modernization, players may want to try out a new look and we are discounting character customization costs by 90% off until the 7th of next year.
Thanks!