[2021] Legacy name change and customer service tickets do not work even as a subscriber.

Hi folks,

There is a known issue regarding the in-game help portal in the Character Selection screen:

• An "undefined" button is displayed in the in-game help portal in the Character Selection screen preventing players from creating a ticket in this window.

Our team is currently looking into it. In the meantime, you should be able to create a ticket when in-game.