almost 3 years ago - CommunityTeam - Direct link
Hi Jindorso,

Did you check if the currency is the correct one? You should make sure that the currency is the same one as the one from the country you are currently in.

As your issue seems to be a payment issue, you should directly contact our support team by phone to check your SWTOR account.

Here is our article on how to contact them: How to contact Star Wars: The Old Republic (SW:TOR) support.
almost 3 years ago - CommunityTeam - Direct link
Hi Jindorso,

You can contact them at this address: [email protected]. As your issue is about your account, they might ask you to contact them by phone as they need to verify the account ownership.