Originally posted by
No_Adhesiveness4885
Again a lot of those people get their issues fixed the same day, I believe I'm one of the only ones waiting for an issue as trivial as mine as I look through the forum. A lot of people do have problems but they are fixed often between 24-48 hours at the latest or at least provide some sort of communication because it's a basic human common courtesy.
And whining? I'm following through, they don't care they tell you no information, at least Blizzard as terrible as they are can get back to it's player base and/or issues. Communication is key is it not, also sounds like you have it in and say the same bs they spew. Wait, be patient, we're doing our best, anyone can tell you my issues are simple fixes and less complex then remapping a player to another set location.
More urgent, widespread, game-breaking issues get fixed first. "Trivial" issues like you claim yours to be get fixed once the urgent ones are under control. We're swamped right now, and we're a small team, not a big corporation. YaW is the game director, doesn't work on forum bugs, and you're not to ping them. TM was communicative and polite, and once your bug is looked into the status of it will change, like it's described here. It's not sh*tty customer service or us not doing our work, specially when you yourself say we help most people between 24-48 hours, it's a matter of having to prioritize the game-breaking issues first.
Your case isn't as simple as you claim it to be, and we need time to get it properly looked into. You trying to "out" us or calling us a sh*tty company isn't going to get it fixed sooner, and all you're exposing is TM being super correct and asking you to be patient, which imo, isn't sh*tty at all and is the kind of communication many big companies don't offer.
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