My wife bought Temtem on the Switch, and we just found out she can't trade because she doesn't have Temtem Plus. Her Switch profile is the only profile that has ever booted up Temtem and also the only profile with Switch Online so I don't see how many other profile would've been given the ability to trade
External link →Hi! Temtem Plus on Switch is included as a code on the booklet that comes inside the case. Check there, and if you can't find it still feel free to send me a message and we'll look for it!
Ah sorry, I should have specified this was a digital purchase. Would a code have been sent by email?
Is your wife’s profile the one that bought, not booted, Temtem?
I thought she did, but I just found the receipt in my email so it may have been ordered under my profile by mistake. My profile doesn't have Switch Online so I wouldn't be able to play the game in the first place. Is there anything we can do to transfer the "main" account to her profile?
I don’t think so, unfortunately. She can still play Temtem to full capacity on your profile, however!
My profile doesn't have Switch Online, so Temtem won't even start. So I'm stuck between a second Switch Online subscription or buying Temtem Plus? :/
Unfortunately so it seems. Sorry friend, but nothing we can do on our end here. We wish we were exempt from the NSO imposition, but we’re not
Hi Tsukki, I am contacting you regarding the code I got from the physical version of the game on Switch. It’s not working on the Nintendo e shop, I have an error message saying that the article is not available. It’s been since the release, I though it would get updated but still nothing. I saw you handled kind of similar issue so I am wondering if you could help me ? :) Thank you, Isaac
Hi! In all these cases, the issue was always that the region for the physical copy and the region on the Switch/eShop don't align. Try changing your Switch region to match that of the copy you purchased :)
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