[2022] Premium Credits spent instead of textiles

Thanks for the reply @GhostAgent14 - I checked on your case and can see it has actually been escalated. This means that your case will not close, until we can reach a solution, as our Division team are looking into this issue and currently investigating a fix for all players affected

@Saqiw in order for us to escalate your case as well, we would need to know > 1. Which items you purchased? - 2. When exactly you purchased the item? - without knowing this information I am afraid we are unable to escalate your case for further investigation, sorry for any inconvenience

Hello @I3eard_of_War thanks for getting in touch with us.

Did you contact us over our Help website (https://www.ubisoft.com/help/contact) or over one of our social media support channels? I haven't been able to find a case for you under the name I3eard_of_War so far?