Original Post — Direct link
legit not a happy lad cant even make in game purchases cause of xsolla i wish i could use a different provider too make purchases this is so annoying now i have too wait for 48 hours just too buy credits utter joke wish there was a different way #stop blocking me card and saying something about roblox when i dont even play a kids game where is that information coming from so ANNOYING
over 3 years ago - Ubi-Woofer - Direct link
Hey Jhadi.Gilbertt, welcome to the Ubisoft Forums!

I'm sorry to hear of your issues with making in-game purchases through Xsolla. Have you contacted them directly to discuss any issues you've been having with their payment tools?

We're not able to investigate any issues between yourself and them, only between the payments made through them to us, so it would be best for you to reach out to them directly if the point at which errors are occurring is when you're trying to make your initial payment.

If you need more in-depth help with this issue, please contact us privately in a support case, via Live Chat, or over Social Media (Facebook / Twitter), as we can't discuss sensitive payment information and transactions in greater depth here on these public forums. Thank you.