Original Post — Direct link

Hello all,

I have a XBOX S and my X button (cant revive or Fast Travel) or my Y button on my controller DOES NOT work.

I have tried 2 different controllers one purchased Jan 30th
I have tried to connect wired ...same result
The controller works on every other game.
My Internet speed is 50mbps no other devices connected
Tried to connect XBOX to LAN

nothing worked...

I also have no sound...Headphones work fine ( Netflix, Madden, Battlefield tested)

Please help

about 1 year ago - Ubi-Perseids - Direct link

@AllenFamily7041 Hello! Sorry that you are having these issues with your controller and with the game sounds. Just to check, were any of these issues resolved after the maintenance on Friday? If not, there are some troubleshooting steps we can try that should help. To start with, please go through our basic troubleshooting guide. Those steps will eliminate most causes of common technical issues. To help with the controller issue, please check out this guide from Xbox. Please also look at this guide to help troubleshoot the audio issues you're experiencing.

Please let us know if these steps help or if you continue to have trouble with the controller/audio working properly. Thank you!